Add Healthcare Agents

A Healthcare Agent is someone you designate to make blood-related medical decisions on your behalf if you can't communicate — during surgery, in an emergency, or while unconscious.

Who to choose

• Someone you trust completely with medical decisions
• Someone who understands your decisions — discuss your blood choices with them
• Someone reachable — they need to answer the phone in an emergency
• Someone nearby (if possible) — they may need to come to the hospital

Primary and alternate agents

You designate a primary agent (first contact) and an alternate agent (backup if the primary is unavailable). Both need:

• Full legal name
• Relationship to you (spouse, parent, friend, etc.)
• Phone number
• Email (optional)

Encrypting agent information

By default, your agent's contact details are visible on the wallet card and QR code. If you prefer privacy, enable encryption in Settings — a passcode will be required to view agent details when someone scans your QR code.

Talk to your agent

Designating someone isn't enough — they need to know:

• That you've designated them (and their responsibilities)
• Where your Directive is (phone, wallet card, printed copy)
• Your specific decisions, especially for "Personal Decision" items
• The passcode, if you've encrypted agent info

See Guide for Healthcare Agents — share this link with your agent.